Privacy Policy

Effective Date: 20 Mar 2025

At ServeAmigo Technologies Private Limited ("We," "Our," or "Us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information in accordance with the services we provide. By accessing or using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect personal and sensitive information when you use our services, including:

• Personal Identification Information: Name, address, phone number, email address, and other contact details.
• Insurance Policy Information: Policy number, insurer details, coverage information, claims history, and related details.
• Financial Information: Payment details for our services.
• Communication Data: Records of communication (such as phone calls, emails, and messages) between you and our team.

2. How We Use Your Information

• To facilitate communication between you and your insurance company, assist with policy management, claims, renewals, and eligibility for services.
• To process payments for the services rendered and manage billing.
• To enhance the quality and efficiency of our services.
• To meet any statutory, regulatory, or contractual obligations.

3. Security of Your Information

We take appropriate security measures to protect your personal information. However, no data transmission or storage method is 100% secure.

4. Sharing Your Information

• With your consent to insurance companies or other required entities.
• With service providers who perform functions on our behalf.
• To comply with legal obligations.

5. No Liability

We disclaim all liability for any loss, damage, or injury arising from the use or inability to use our services.

6. Refund Policy

No refunds will be granted once a service package has been activated.

7. Data Retention

We retain your personal information as long as necessary to provide our services or as required by law.

8. Your Rights

• Request access to personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal data, subject to legal requirements.

9. Cookies and Tracking Technologies

We use cookies to enhance user experience. You can disable cookies through your browser settings.

10. Third-Party Links

Our website may contain links to third-party websites. We encourage you to review their privacy policies before providing personal information.

11. Children's Privacy

Our services are not intended for children under 18, and we do not knowingly collect their personal information.

12. Changes to This Privacy Policy

We reserve the right to modify this policy at any time. Changes take effect immediately upon posting.

13. Indemnification

By using our services, you agree to indemnify and hold harmless ServeAmigo Technologies Private Limited from any claims, damages, or expenses.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us:

ServeAmigo Technologies Private Limited
H block Sector 63, H-Block, Noida, U.P 201301
Email: Connect@ServeAmigo.com
Phone: 9090989854